Ray Lund is Director of Transformation at Owens & Minor, where he leads AI and automation strategy across one of the largest healthcare supply chains in the U.S. A West Point graduate and warehouse veteran, Ray brings operational experience from the floor to the boardroom. He is the co-author of The Mirror We Built, a book that explores how AI is exposing and reshaping outdated systems of control. Ray focuses on building scalable, human-centered systems that enhance performance while keeping people in the loop.