10:00
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20 mins
- The decisions shaping cost, service and emissions this year
- How to prioritize transformation initiatives without creating program sprawl
- What ‘good’ looks like across network, people and technology
10:20
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20 mins
- Where bottlenecks appear between production, storage and dispatch
- Syncing production schedules with fulfillment waves and carrier cutoffs
- How to reduce rework, dwell time and expediting
10:40
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20 mins
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Identifying inefficiencies across warehouse operations
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Aligning software, workflows and labour strategies
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Driving measurable gains in productivity and accuracy
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11:00
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20 mins
11:20
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20 mins
- Disposition strategy: repair, resale, refurbish, recycle and when to automate each step
- Reducing touches and transport legs in the returns journey
- Making reverse measurable: cost-to-return, recovery rate and cycle time
11:40
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20 mins
- How leading operators plan capacity across labor, equipment and carrier availability
- Contingency playbooks that reduce premium freight and overtime spikes
- What to measure to spot constraints before they hit service
12:00
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20 mins
- Where optimization delivers dual wins: fewer miles, less damage, better utilization
- Practical reporting and compliance readiness
- How to set targets operations can actually execute
12:20
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40 mins
13:00
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20 mins
- Prioritizing risk by impact and probability
- Supplier and carrier contingency models that work in practice
- How to stress-test plans with tabletop exercises
13:20
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20 mins
- Visibility is not orchestration: the difference in outcomes and operating model
- Where orchestration adds value: exceptions, re-planning and cross-functional decisions
- Common pitfalls: data quality, ownership and process discipline
13:40
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40 mins
- The changes that delivered measurable improvements and the ones that stalled
- How teams drove adoption across planning, warehouse and transportation
- What to do first if budgets are tight
14:20
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20 mins
14:40
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20 mins
- Design rules for automated handling and sortation
- Reducing void fill, corrugated material and damage claims
- How packaging decisions affect throughput and returns
15:00
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20 mins
- Turning status data into proactive service
- Exception management that protects margin and customer trust
- What good KPI governance looks like
15:20
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20 mins
- Rolling out best practice without crushing local flexibility
- Operating cadence: how high-performing networks run performance weekly
- What to automate, what to standardize, what to leave alone
15:40
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20 mins
- Managing peaks without breaking service
- Reducing errors at speed: quality gates and exception handling
- Changes teams would repeat and the ones they wouldn’t
10:00
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20 mins
- How to avoid ‘tool-first’ programs and focus on execution outcomes
- What to standardize across the end-to-end flow
- How to measure success beyond vanity metrics
10:20
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20 mins
- Where cold chains fail: handoffs, dwell and monitoring gaps
- Visibility that matters: alerts, escalation and corrective action
- Balancing compliance requirements with operational efficiency
10:40
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20 mins
- When to add nodes vs expand existing sites
- What changes when lead times shorten but variability remains
- Practical trade-offs: inventory placement, transportation cost and service
11:00
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20 mins
11:20
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20 mins
- Mapping supply risk beyond tier 1
- Building supplier scorecards that drive action, not reporting
- Contract and governance levers that improve resilience
11:40
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20 mins
- How ‘on-time’ is evolving and what customers now expect
- Tactics for reducing failed deliveries and exception cost
- Customer experience vs margin: finding the profitable promise
12:00
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20 mins
- Where integration breaks and how to design around it
- Master data and event flows that matter most
- How to phase change without disrupting operations
12:20
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40 mins
13:00
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20 mins
- Reducing touches and cycle time in returns processing
- Using data to improve product and packaging decisions upstream
- Improving recovery rate while keeping costs contained
13:20
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40 mins
- How teams built the business case and defended it
- Change management realities: adoption, training and process discipline
- Pitfalls that blow up timelines and fixes that saved them
14:00
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20 mins
14:20
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20 mins
- Using execution data to improve forecasts and replenishment decisions
- Exception-led management: fewer meetings, faster interventions
- Keeping inventory lean without hurting service
14:40
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20 mins
- Practical steps to improve partner data quality and timeliness
- What to standardize and what to keep flexible
- Making collaboration measurable: fewer exceptions, faster resolution